📄 REFUND & CANCELLATION POLICY

At ArtsyBits, customer satisfaction is our priority. While we sell digital products, we aim to provide fair and transparent refund options.

Refund Eligibility

We offer refunds under the following conditions:

• Within 7 days of purchase, if you are not satisfied with your order
• If the file is defective, corrupted, or cannot be accessed
• If you did not receive your product after purchase
• In case of a duplicate purchase

To request a refund, please contact us at:
📧 contact@artsybits.com

Conditions for Refunds

• Refund requests must be submitted within 7 days of purchase
• We reserve the right to verify the issue before issuing a refund
• Refunds may be declined in cases of:
  • Excessive or repeated refund requests
  • Evidence of misuse, sharing, or unauthorized use of files

Refund Process

• Approved refunds will be processed to the original payment method
• Please allow 5–10 business days for the refund to reflect

Cancellation Policy

• Orders may be canceled before the download link is accessed
• Once the digital file has been downloaded or accessed, cancellation may not be possible

Our Commitment

We are committed to resolving any issues quickly and fairly. If you experience any problems, we encourage you to contact us so we can make it right.